Why Versaic

Why a CSR Management System?

Time

The Versaic system saves you time in a number of ways.  Here are just a few:

  • View only the submissions you want to see, let the system approve, decline or forward the rest based on criteria you control
  • Organize the submissions for review based on your priorities, by date submitted, or by any other criteria you decide
  • Route proposals to the right people, and easily modify as people and responsibilities change
  • Route for approval (single, committee, etc.) and track status
  • Organize the screen for efficient review and handling
  • Automatically request further information from submitter
  • Automatically check on submitted information for accuracy e.g. 501(c)(3) verification
  • Quickly find and review actions taken on submissions
  • Generate and route internal forms needed for processing (e.g. check requests, fulfillment packets)

Return on Investment (ROI)

Besides the increased productivity associated with moving from a manual process to Versaic’s comprehensive system, ROI is enhanced by:

  • Automatically tracking outlays against a budget
  • Eliminating duplicate requests across your enterprise
  • Tracking frequency of requests from a single organization
  • Tracking and organizing results for review
  • Standard and customized reports
  • Getting early control of potential issues reported by customers, vendors, the public, etc. through automatic notifications to the appropriate management level based on criteria you control

Competitiveness

Studies have shown repeatedly that the most successful companies are those who stay in touch with their various constituents: customers, partners, employees, the public, and their vendors. By setting up a system in which requests, feedback and suggestions are encouraged, acknowledged and easily reviewed, companies not only can better manage them, but identify potential opportunities and problems more quickly and easily.

Brand

Increasing communication with your constituents improves your brand and your business

  • Submitters have told us that even hearing "no", especially if they understand the reason behind it, leaves a positive impression
  • Studies have shown that companies who made their operations more responsive to their customers outperformed their competitors in terms of operating margins
  • Some of the best ideas come from customers, partners and the public

Compliance and Legal

When compliance and⁄or legal issues hit, they are time consuming and costly. Through Versaic's routing, reporting, and notification capabilities, important information gets to the right departments, create reports that meet compliance and legal reporting requirements, and set up rules to notify the right people to handle an issue before it becomes a problem.